Genuine & Compatible: Compatible with Kilo, Kilo Plus, Miro Pro and Kilo Pro(ASINs: B08PCXJVFH, B0948XR4DC, B09P8KBW5V, B088FJ8YBJ, B08YT4TNJD).
3 in 1 Filter: Imported 3-stage filter can remove pet dander, dust, pollen, smoke, mold spores, and stubborn odors; Effectively improving air quality and relieving pet allergic, coughing, sneezing, chronic allergies and seasonal allergy.
We recommend replacing the filter every 3-6 months. However, you may need to change your filters sooner or later depending on use frequency and air quality. If you have any questions about our air purifier or filter replacement process, please do not hesitate to contact our customer service.
Please remove the packaging from the filter before using it. Ensure the air purifier is unplugged before removing or installing the flter.
How to Replace Filters: LED light keeps flashing red_invert the machine_ rotate the base along the “OPEN”_replace the filter_restart the machine_keep pressing the power button_until the lights stops blinking_done!
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
✨Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
✨How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
✨How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
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